What AuraServe Chat does for your business

AuraServe Chat answers enquiries around the clock, including nights, weekends and peak periods. Visitors get an immediate response without waiting for an email reply or callback.

The assistant learns from your content: website texts, FAQs, price lists, service descriptions and internal documents can all be added to its knowledge base.

From Chat Pro, leads can be captured and managed more systematically. Visitors are asked for contact details and context directly in the conversation.

The user portal gives your team a clearer operational view of enquiries, setup and ongoing management.

AuraServe Chat can prepare callback requests, consultation appointments, reservations or booking enquiries directly in the website conversation.

Depending on the plan, handovers can be sent to your team and planned for calendar, CRM or booking systems.

AuraServe Voice is not part of Chat Basic. It can be added from Chat Pro as a clearly scoped pilot or phone module.

This keeps the entry package simple while allowing businesses with relevant phone volume to combine website chat and phone automation later.

All data is processed and stored on EU servers. A Data Processing Agreement under Art. 28 GDPR is included.

The setup is handled by AuraServe: content preparation, configuration, integration and testing are part of the onboarding.