What AuraServe Chat does for your business
AuraServe Chat is the ideal solution for businesses seeking a website assistant for recurring questions, lead capture, appointment scheduling, and structured handovers. It is the predictable base product before Voice is added as a separate phone module.
Overview
AuraServe Chat
24/7 automated website communication
Lead capture and user portal from Chat Pro
Appointment logic and handovers
5
Topics
4
Detail pages
48-96h
typical setup
24/7 automated website communication
AuraServe Chat answers inquiries around the clock, including nights, weekends, and peak periods. Visitors receive immediate responses, eliminating the need to wait for an email reply or callback.
The assistant learns from your content. Website texts, FAQs, price lists, service descriptions, and internal documents can all be added to its knowledge base.
Lead capture and user portal from Chat Pro
From Chat Pro, leads can be captured and managed more systematically. Visitors are asked for contact details and context directly within the conversation.
The user portal provides your team with a clearer operational view of inquiries, setup, and ongoing management.
Appointment logic and handovers
AuraServe Chat can prepare callback requests, consultation appointments, reservations, and booking inquiries directly within the website conversation.
Depending on the plan, handovers can be sent to your team and scheduled in calendars, CRMs, or booking systems.
Voice can be added from Chat Pro
AuraServe Voice is not included in Chat Basic. It can be added to Chat Pro as a clearly defined pilot or phone module.
This keeps the entry package simple, while enabling businesses with relevant phone volume to integrate website chat and phone automation at a later time.
GDPR-ready EU operation
All data is processed and stored on EU servers. A Data Processing Agreement under Art. 28 GDPR is included.
AuraServe handles the setup, including content preparation, configuration, integration, and testing as part of the onboarding process.
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