AI chatbot for your industry — tailored, ready to deploy
AuraServe Chat adapts to the needs of your industry. Whether hotel, restaurant, online shop or service provider — the chatbot is trained on your content and delivers relevant answers to your customers. Here's an overview of the main use cases.
AI chatbot for hotels & resorts
Guests ask around the clock about room prices, availability, check-in times, parking and leisure activities. AuraServe Chat answers these enquiries automatically — in German, English and other languages.
The chatbot can also receive booking requests, check availability and forward interested guests directly to your reservation system or reception.
AI chatbot for restaurants
Reservation requests, menu questions, allergens, opening hours and event bookings — AuraServe Chat automatically handles the typical enquiries in hospitality.
Table reservations can be requested directly in chat and forwarded as structured lead data to your team, eliminating the need to take phone calls.
AI chatbot for online shops
Customers ask about delivery status, return policies, product availability and payment options. AuraServe Chat provides instant answers and noticeably relieves your customer service.
The chatbot can also unlock cross-selling potential by mentioning complementary products or current offers when product queries come in.
AI chatbot for service businesses
Consulting firms, agencies, law firms and local service providers benefit particularly from automated lead qualification: the chatbot clarifies what the prospect needs before the team invests time.
Appointment booking, quote requests and FAQs can be fully automated — with instant response times and no friction.
AI chatbot for tourism & leisure
Tourism operators, leisure parks, museums and event venues get an assistant with AuraServe Chat that answers opening times, tickets, travel information and group reservations.
During peak season, when the team is stretched, the chatbot handles communication with interested visitors — multilingual and around the clock.
AuraCoach – AI assistant for sports clubs
AuraCoach is a specialised variant of AuraServe Chat for coaches, trainers and school sports teachers. It contains over 4,000 sports and movement games in 50+ categories and helps plan PE and movement sessions.
AuraCoach is suitable for school sport, club training, kindergarten movement programmes and therapeutic sessions.