AuraServe Chat is the website assistant for inquiries, leads, and appointment logic — from €99 per month. AuraServe Voice is the AI phone assistant, available as a standalone product from €199 per month. AuraServe One combines Chat and Voice from €249 per month.
Overview
Pricing & Plans
AuraServe Chat – predictable base from €99 per month
AuraServe Voice – standalone from €199 per month
AuraServe One – one platform for all channels
5
Topics
5
Detail pages
48-96h
typical setup
Three clear entry packages for businesses that want to automate website inquiries, phone calls, or both channels with one shared AI system.
For businesses that want to answer website inquiries, leads, and recurring questions automatically.
from
99
€
/ month
from 4€ per day
For businesses that want to answer incoming calls automatically, qualify requests, and hand them over to the team.
from
199
€
/ month
from 7€ per day
Website chat and phone assistant in one shared system for consistent answers across channels.
from
249
€
/ month
from 9€ per day
Add-ons
Extend AuraServe with individual modules or discounted packs. All prices are starting prices and are specified based on setup, scope, and integration effort.
Pack from €69/month
For businesses that want to automate recurring workflows, leads, and knowledge updates more deeply.
Pack from €79/month
For companies that want to connect AuraServe with additional channels and appointment workflows.
Pack from €49/month
For technical integrations with existing systems, CRM, forms, or internal workflows.
Pack from €29/month
For better reporting on inquiries, usage, and assistant performance.
Additional users from €29/month
For teams that want to manage content and requests with multiple portal users.
Pack from €69/month
For companies that want to connect documents, PDFs, or scanned content to the knowledge base.
Extra positions from €19/month
For additional bots, voice channels, widget speech features, and a more neutral presentation without the AuraServe notice.
First year
In the first year, we actively support setup so the assistant is configured, tested, and ready for production.
First year
In the first year, we actively support setup so the assistant is configured, tested, and ready for production. Managed Start covers setup, alignment, and launch support.
from €590 one-time*
Setup and onboarding, including 3 support hours.
from €590 one-time*
Setup and onboarding, including 3 support hours.
from €990 one-time*
Setup and onboarding, including 8 support hours.
*Managed Start is calculated based on the number and type of add-ons, because each add-on requires additional setup, alignment, and testing.
From the second year
After the first year, you decide whether your team manages AuraServe itself or continues to use support from AuraServe.
free
Manage content and settings yourself through the AuraServe customer portal.
€625/year
5 hours of ongoing support for prompt optimization, smaller adjustments, and support throughout the year.
€1,250/year
10 hours of ongoing support for prompt optimization, revisions, technical adjustments, and prioritized support throughout the year.
€150/hour
Support as needed without a pre-booked annual hour package.
AuraServe Chat is the starting point for businesses that want to respond to website inquiries, capture leads, and address recurring questions directly in the browser.
AuraServe Chat is available from €99 per month and cancellable monthly. Setup, alignment, and initial configuration are handled through Managed Start Chat in the first year.
AuraServe Voice is a standalone product and can be booked independently of AuraServe Chat.
AuraServe Voice is available from €199 per month. Conversation minutes, phone number, appointment booking by phone, and team handover are aligned for the use case. Setup and initial configuration are handled through Managed Start Voice in the first year.
AuraServe One is the central platform that connects Chat and Voice. With AuraServe One, both channels share the same knowledge base, processes, and rules. Customers receive consistent answers on every channel — and your team always has a complete overview.
AuraServe One is the right setup for businesses that want to run Chat and Voice as a unified system. Future channels such as mail, WhatsApp, or Teams can be added step by step.
Regardless of the plan, every tier includes: GDPR-compliant operation, EU server hosting, Data Processing Agreement (DPA) under Art. 28, SSL-secured data transfer, and no third-party tracking.
We handle the setup entirely. You just need to provide your content; we will take care of training, integration, and testing.
We recommend AuraServe Chat as the best first step for many businesses. Once missed calls, recurring phone questions, or calls outside business hours become relevant, we will evaluate Voice as an extension.
During the consultation, we clarify inquiry volume, common questions, technical requirements, and desired handovers. Then, we will recommend a Chat plan and, if relevant, a matching Voice plan.
Detail pages
Chatbot Calculator
Calculate your customer service savings potential.
AuraServe Chat
The website assistant as predictable base product.
AuraServe Voice
AI phone assistant now available with its own plans.
Chatbot for Businesses
When a website chatbot is worth it for your business.
FAQ
Answers about contract terms, cancellation, setup and technology.
Let us take a look at your use case and give you a concrete recommendation.