What AuraServe Chat does for your business

AuraServe Chat answers inquiries around the clock, including nights, weekends, and peak periods. Visitors receive immediate responses, so they do not have to wait for an email reply or callback.

The chatbot learns from your content. Website texts, FAQs, price lists, service descriptions, and internal documents can all be added to its knowledge base.

Visitors who want to get in touch are asked for their name, email, and inquiry directly in the conversation. The structured data is delivered to your dashboard with no forms and no friction.

Targeted qualifying questions in the chat allow you to prescreen which leads are genuinely relevant before your team follows up.

The chatbot can handle appointment requests directly and pass them to your calendar or an external booking system. This reduces back-and-forth communication and makes the booking process much easier for customers.

Availability can be checked, preferences can be captured, and confirmations can be sent automatically, all without manual effort.

AuraServe Chat detects the user's language and responds in German, English, and other languages without any loss of quality. This allows you to serve international customers.

You can fill the knowledge base in multiple languages so that the right content is used to generate answers depending on the language used.

Core data is stored on our EU infrastructure. Depending on enabled features, selected content may be processed by documented providers such as AI, email, calendar, voice or messaging services. A Data Processing Agreement (DPA) under Art. 28 of the GDPR is included as standard.

The chat integration is consent-ready. You can activate the chatbot after obtaining cookie consent or use minimal-tracking embedding without consent.

Via webhooks, leads, appointment requests, and chat transcripts can be automatically forwarded to CRM systems, email tools, and other platforms.

Integration into your website is done via a small JavaScript snippet; no technical knowledge is required. Setup time: 48–96 hours.

The knowledge base can be updated at any time. You can easily add new content, updated prices, or new services. The chatbot automatically learns from these updates.

You have full control over what the chatbot knows and how it responds to unknown questions, with clear boundaries and fallback behavior.